Privacy Policy

Privacy Policy

Last Updated: September 29, 2026

Cole Harper Books (“Cole Harper Books,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how information is collected, used, stored, and shared when you visit or make a purchase from coleharperbooks.com.

Information We Collect

When you visit our website, create an account, contact us, or place an order, we may collect information such as:

  • Your name
  • Billing and shipping address
  • Email address
  • Telephone number, if provided
  • Order and purchase information
  • Account information, if you create an account
  • IP address and basic device or browser information
  • Information provided through contact forms or customer service communications
  • Information necessary to calculate shipping, taxes, and complete your order

Payment information is processed through the payment methods and payment processors made available during checkout. Cole Harper Books does not intentionally store complete credit or debit card numbers on its website.

How We Use Your Information

We may use personal information to:

  • Process and fulfill orders
  • Provide digital products or downloads
  • Arrange shipping and delivery of physical products
  • Calculate shipping charges and applicable taxes
  • Process payments and refunds
  • Communicate with customers regarding their orders
  • Respond to questions and customer-service requests
  • Create and maintain customer accounts
  • Detect or prevent fraud, abuse, and security threats
  • Maintain appropriate business, accounting, and tax records
  • Improve the operation and security of our website
  • Comply with applicable legal obligations

WooCommerce and WordPress

Our online store is operated using WordPress and WooCommerce.

WooCommerce may store information related to your orders, including products purchased, order dates, your name, email address, telephone number when provided, billing address, shipping address, and the payment method used.

WordPress and WooCommerce may also use cookies and related technologies necessary for features such as customer accounts, shopping carts, checkout, login sessions, and website preferences.

Payments

Payments are handled by third-party payment processors made available through our checkout system.

When you make a payment, information necessary to complete the transaction may be provided directly to the applicable payment processor. This may include your billing information, transaction amount, and other information required to authorize and process your payment.

Payment processors maintain their own privacy policies and security practices.

Shipping and Order Fulfillment

When you purchase a physical product, information necessary to fulfill and deliver your order may be provided to companies that assist us with product production, fulfillment, and shipping.

This may include CustomCat or other fulfillment providers used by Cole Harper Books, as well as applicable shipping carriers.

Information provided for fulfillment may include your name, shipping address, order information, and other information necessary to manufacture, package, and deliver your order.

Taxes

Information associated with an order may be processed using WooCommerce or related tax services to calculate and administer applicable sales taxes.

Cookies

Our website may use cookies and similar technologies to provide essential website functionality.

Cookies may be used for purposes such as:

  • Remembering items in your shopping cart
  • Maintaining checkout sessions
  • Remembering account login information
  • Saving website preferences
  • Supporting website security
  • Understanding website performance and usage when analytics services are enabled

You may be able to restrict or delete cookies through your browser settings. Disabling certain cookies may prevent parts of the website, including shopping-cart or checkout functions, from working correctly.

Website Hosting and Security

Our website is hosted using third-party website-hosting infrastructure. Information necessary to operate, secure, back up, and maintain the website may be processed by our hosting and technology providers.

We use reasonable administrative and technical measures designed to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

How We Share Information

We may share personal information only when reasonably necessary to operate our website and business, including with:

  • Payment processors
  • Product fulfillment providers
  • Shipping carriers
  • Website hosting and technology providers
  • WooCommerce-related services and plugins
  • Tax-processing services
  • Customer-support or email-service providers when applicable
  • Government agencies or other parties when required by law

We do not intend to sell customers’ personal information for monetary consideration.

Certain privacy laws may define some types of advertising or analytics-related disclosures more broadly as a “sale” or “sharing” of information. Any such services used by the website are subject to applicable privacy requirements.

How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer service, maintaining business and accounting records, preventing fraud, resolving disputes, and satisfying tax or other legal obligations.

Some information may be retained longer when required by law or when necessary to establish, exercise, or defend legal claims.

Your Privacy Choices and Rights

Depending on where you live and the laws that apply to you, you may have rights concerning your personal information.

These may include the right to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of eligible personal information
  • Request a copy of certain personal information
  • Withdraw consent where processing is based on consent
  • Opt out of certain marketing communications
  • Exercise other privacy rights provided by applicable law

Certain information may need to be retained even after a deletion request when required for tax, accounting, fraud prevention, transaction records, or other legal obligations.

Marketing Communications

If Cole Harper Books offers an email newsletter or other marketing communications, you may unsubscribe using the unsubscribe option included with those communications or by contacting us.

Transactional messages concerning purchases, payments, downloads, shipping, refunds, or account security may still be sent when necessary.

Third-Party Websites

Our website may contain links to websites operated by third parties, including retailers, social-media platforms, payment providers, or other services.

Cole Harper Books is not responsible for the privacy practices or content of independently operated third-party websites. We encourage visitors to review the privacy policies of those websites.

Children’s Privacy

This website and its products and services are not directed specifically toward children under the age of 13.

We do not knowingly collect personal information from children under 13 without appropriate authorization. If we become aware that such information has been collected improperly, we will take reasonable steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, business practices, technology, or legal requirements.

When material changes are made, the revised policy will be posted on this page and the “Last Updated” date will be changed.

Contact Us

If you have questions about this Privacy Policy, your personal information, or a privacy request, please contact:

Cole Harper Books
Email: coleharperbooks@gmail.com
Website: coleharperbooks.com

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