We want you to be satisfied with your order. Please review the information below before placing your order.
Print-on-Demand Apparel
Our apparel is produced on demand specifically for each order. Because of this, we generally cannot offer returns, refunds, or exchanges for customer selection errors, including ordering the wrong size or choosing the wrong design.
Please review the product description, size guide, and selected design carefully before completing your purchase.
Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, misprinted, or different from what you ordered, please contact us as soon as possible at coleharperbooks@gmail.com.
Please include:
• Your name
• Your order number
• A description of the problem
• Clear photos showing the issue
We will review the information and, when appropriate, arrange a replacement or other resolution.
Books and Other Products
Return or refund eligibility for books or other non-apparel products may depend on the condition of the item and the circumstances of the order. Please contact us before returning any item.
Do Not Send Returns Without Contacting Us
Please do not mail a return without contacting us first. We will provide instructions if a return is required.
Shipping Charges
Original shipping charges are generally non-refundable unless the order was incorrect or defective due to an error associated with fulfillment.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address. Additional charges may apply if an order must be reproduced or reshipped because an incorrect or incomplete address was provided.
Contact Us
For questions about a return, replacement, or order issue, contact:
Cole Harper Books